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Our Shipping & Return Policy

Returns

Don't love it? We'll gladly accept your eligible return items within 30 days of purchase for refund or store credit, provided that your item is unworn, unused, and still has its original tags attached. A $7.95 handling fee will be subtracted from the refund for Shipping/Handling. Please see our exclusions for refund below. Bohemian Mama is NOT responsible for goods lost or stolen in shipment and customer is required to file a claim on their own behalf if item is tracked delivered but not received. Rush shipping does not include a 24-48 hour processing time, however we do our best to accommodate each customer the same day.

If your return does not meet the above requirements, you will be contacted and the items will be returned to you immediately. We reserve the right to refuse a refund if the items have any signs of wear, alterations, misuse or damage that has not been reported. 

Exclusions (Store Credit Only)

  • Lack of Color + Gigi Pip Hats Due to the high demand and shipping costs related to our Lack of Color + GiGi Pip hat collection, any hats purchased are returnable for store credit only. Please make sure to check our size guide prior to making your purchase.
  • ANY products that have been marked down or using any promotion code with discounts over 10%
  • Products marked Final Sale

Exclusions (non-refundable, not eligible for store credit)

      • Poppie Toys
      • Snuggle Me Organic
      • Health & Beauty
      • Candles
      • Teething Necklaces
      • Jewelry
      • Gift Cards
      • DockATot 
      • Milton Goose
      • Oyoy
      • Plan Toys

Exchange Policy

Unfortunately, we do not offer direct exchanges at this time. If you would like to exchange an item, please click the process a return link to process a return for store credit and receive a free shipping label. Once returned items have been received a store credit code will be emailed to you to purchase whatever style or sizes you prefer. 

 

To Process a Return or Exchange click here

 

International Returns
At this time we cannot provide a shipping label for international returns, so we have waived the $7.95 handling fee! Please enter your return request through the form above, and you will be emailed a Return Number to use on your return shipment. Please send your shipment with tracking to:

Bohemian Mama Returns
741 Asbury Avenue
Ocean City, NJ
08226

Please add your return number to the shipping label and to your returns form that was included in your purchase. Please note that Bohemian Mama will not be responsible for goods lost in shipment.

If you process a return label for a refund or store credit and do not send the item(s) back within 7 days of processing, a store credit ONLY will be issued once return is received.

Received damaged or the wrong item?
If you are returning an item that was damaged upon receipt, or have received the wrong item, please notify us within 24 hours of delivery by email with a description and images of the issue to hello@bohemianmama.com before processing your return as a defective item/wrong item received.

To Process a Return click here

Be sure to ship back unwanted items within seven days of processing your return, or store credit only will be issued. Please note: If an item is received damaged, you must report it within 24 hours of delivery, by emailing images and description of issue to hello@bohemianmama.com


Thank you for shopping at Bohemian Mama! Please get in touch with us with any feedback you have on our returns process, we're always looking to improve!

To Process a Return or Exchange click here

US Shipping

Below are estimates, the dates shown at checkout will be the most accurate. For International Shipping please allow 5-15 business days and shipping is $25. Although the “standard shipping” is $25, we highly recommend choosing priority international for $45 to include tracking and insurance.

SHIPPING METHOD SHIPPING TIME SHIPPING FEE
Standard 3-5 business days $5.95-$10.95 or Free Ship on orders $149+
Express 2-3 business days Add $33
Overnight 1-2 business days Add $68

 

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