How Do I Check My Order Status?
It’s easy! Simply shoot us an email and we will send you your order history.
When Will My Order Ship?
All orders are processed and shipped via USPS Priority Mail within 2 business days. Once your package is shipped, expect domestic orders to arrive in 1-4 days, and international orders to arrive in 8-15.
How Do I Track My Package After It Has Been Shipped?
Once your order is shipped, you will receive a Shipment Confirmation email with a tracking confirmation. Use this number to track your package.
Does Bohemian Mama Ship Internationally?
Yes! International shipping is $30 for regular sized items and $45 for oversized packages. Items being shipped to Russia will incur a $40 shipping charge. All International orders ship priority mail USPS with tracking.
Can I Cancel Or Make Changes To My Order?
We generally process orders within 2 business days, but we’re usually much faster. Unfortunately, once we’ve fulfilled and shipped your order, we will be unable to cancel or make any changes.
Can I Return An Item I Bought Online In Person To Your Store?
Sure! As long as it wasn’t bought with a promo code or marked Final Sale, you’re welcome to return any online purchases within 7 days of receipt to our brick and mortar store. OR, you may ship back your purchase according to the instructions received in your package for a full refund within 7 days of receipt.
How Do I Use A Coupon or Promo Code?
Add your selections to your shopping cart and continue to checkout. On the right-hand side, click on ‘Apply Coupon’ then, type in the code and hit ‘Apply.’ Your promotion code will be automatically applied to your order and will be reflected in your order total. The code used and amount of your discount will be displayed inside the box where you typed the code in after you hit the "Apply" button. On the order summary page, the amount of your discount will show across "Coupon". Unfortunately, only one code can be used per order. Please be advised that promo codes cannot be applied to previous purchases. Some exclusions apply. Coupon cannot be used for the SPELL Collection.
Something I Bought Went On Sale The Next Day - Can I Still Use The Promo Code?
Sorry, promo codes cannot be used on previous purchases. Be sure to join our mailing list for exclusive access to future promotions, events, exciting news, and more.
I Have A Size & Fit Question. How Do I Find This Information?
Check out our Size Guide to find your size, or email us with any specific questions at: email@example.com
How Long Will It Take To Process My Return?
Credits onto original form of payment are typically made within 2 business days.
I Cannot Find The Answers To My Questions, How Do I Reach Customer Service?
Simply email us at firstname.lastname@example.org or call the store during business hours at (866) 545-2662 and we’ll help you out.